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Current Server Status

Service Bulletin

Online
Client Fax Portal Website
Online
Fax ATA Provisioning System
Online
International NOC
Online
South Central NOC, USA
Online
West Coast NOC, USA
Online
West Coast NOC, Canada
Online
East Coast NOC, USA
Canadian Thanksgiving Day and Indigenous People’s Day – Closed October 14th
September 28th – Maintenance Window Upgrades
September 30th – National Truth & Reconciliation Day
Invitation to Sandbox Sent In Error
Changing Blue ATAs to White ATAs
Closed September 2nd for Labour Day
Limited Staffing August 5th for BC Day
23 July 2024 – Received Fax and Notification Delay for Some Customers – RESOLVED
Planned Data Center Network Maintenance July 18th
Canada Day – limited staff at the head office

Frequently Asked Questions

What does “Over Limit” mean
What does a Timeout error while sending mean
Web to Fax Instructions
How to use virtual fax to send and receive fax?
How to change my virtual fax email address?
Dialing rules for sending out fax?
Fax to E-mail sent as TIFF not PDF?
PC to Fax Instructions?

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Compliance

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