We would like to inform you of an important upcoming system upgrade scheduled to take place during the following window:
Date: Saturday, June 7, 2025
Time: 2:00 AM – 5:00 AM PT
Impact: Temporary unavailability of sending, receiving and accessing the Legacy Fax Portal (faxportal.faxsipit.com) for approximately 30 minutes during the upgrade switchover. This upgrade involves collaboration with critical third-party providers, which is why it falls outside our standard maintenance window. It is a critical enhancement aimed at significantly improving the resiliency and stability of our platform going forward. We do not anticipate any customer action will be required, and services will resume automatically after the switchover. We appreciate your understanding and support as we work to deliver a more robust and reliable service.
If you have any questions or concerns, please contact our support team at support@faxsipit.com.
Best regards,
The FaxSIPit Team