Summary

Earlier this morning, some users experienced issues connecting to PC to Fax (PC2Fax), receiving a “Cannot connect to server” error.

Resolution

Our engineering team identified the problem as a configuration issue with portalapi.faxsipit.com. The changes were reverted, and service was fully restored at 7:37 AM PT. Functionality has been tested and confirmed.

What to Do

If you were affected, please retry your PC2Fax connection. If problems persist, verify your PC2Fax settings or contact FaxSIPit Support.

We apologize for the temporary disruption and appreciate your patience.