11:30AM PT We are currently investigating an issue affecting ATA-based fax services. Some customers may experience disruptions or delays in sending or receiving faxes through ATA devices.Our team is actively working to identify the root cause and restore full service as quickly as possible.We will provide updates as more information becomes available.
Thank you for your patience.
— FaxSIPit Support Team
Update 1:05PM PT Our engineering team has identified the issue affecting ATA-based fax services.
A batch of corrupted queued faxes was isolated and quarantined. Service has now been fully restored, and new inbound and outbound faxes should be processing normally.We are continuing to monitor the system closely.
If you experience any anomalies or ongoing issues, please contact our support team immediately.
Thank you for your patience and cooperation.
— FaxSIPit Support Team
